Privacy Policy for LifeSaverHI
Effective Date: 1 Dec 2024

Welcome to LifeSaverHI! Protecting your privacy is very important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access our website (https://lifesaverhi.com/) and services, including purchasing QR codes or interacting with our platform.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We may collect the following types of information to provide our services effectively:

1.1 Personal Information

When you interact with LifeSaverHI, we may collect personal data such as:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Payment Information (processed securely via third-party payment processors)
  • Health or Emergency Data (if provided for QR code functionality)
1.2 Automatically Collected Information

When you visit our website, we may automatically collect information about your interaction with our platform, including:

  • IP Address
  • Browser Type
  • Device Information
  • Date and Time of Access
  • Website Usage Analytics (e.g., pages visited, time spent on the site)
1.3 Information You Provide

You may provide additional personal or health-related information to embed in your QR codes, such as:

  • Your vehicle RC book and your licence copy
  • Emergency Contact Information: three contact emails, WhatsApp number, and SMS number
  • Medical Conditions including blood group for emergency help
  • Allergies or Other Health Data
  • Bystander geolocation shared during emergency situations
  • Bystander's mobile number will be shared with emergency contacts in case of emergency.

Important: We do not collect or process sensitive health information without your explicit consent. Only we will share your data in emergency situations when your emergency contact person gives permission to share with the bystander or hospital.

2. How We Use Your Information

We use your information to:

  • Generate personalized QR codes based on the data you provide.
  • Deliver our services, including processing transactions and responding to inquiries.
  • Ensure the security of your QR codes and associated information.
  • Improve the functionality and usability of our website.
  • Comply with legal obligations or respond to law enforcement requests.
3. Sharing Your Information

We will not sell, rent, or share your personal information with third parties except as described below:

3.1 Service Providers

We may share your information with trusted third-party vendors, such as payment processors, cloud hosting providers, or analytics services, to perform essential business operations.

3.2 Legal Compliance

We may disclose your personal information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your data may be transferred as part of the transaction.

4. Your Rights

Depending on your location, you may have the following rights under applicable privacy laws:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may request corrections to your personal data if it is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal information, subject to legal obligations or other exceptions.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Opt-Out: You may opt-out of non-essential data collection or marketing communications.

To exercise these rights, contact us at email support@lifesaverhi.com

5. Security of Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse, including:

  • Data Encryption (both in transit and at rest).
  • Secure Payment Processing via PCI-DSS Compliant Providers.
  • Access Controls to restrict access to sensitive information.

However, no method of electronic transmission or storage is 100% secure. We encourage you to take precautions to protect your personal data, such as using secure passwords and avoiding sharing sensitive information over insecure networks.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, track usage, and improve our services. These may include:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Help us analyze site performance and usage.
  • Marketing Cookies: Track user interactions for targeted advertising (if applicable).

You can control or disable cookies through your browser settings, but some features of the website may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.

8. Children’s Privacy

LifeSaverHI is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it promptly.

9. International Data Transfers

If you are accessing our website from outside of India, please note that your data may be transferred to and processed in countries with different data protection laws than your jurisdiction. By using our services, you consent to this transfer and processing.

10. Updates to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Changes will be effective when posted on this page, and the “Effective Date” will reflect the most recent update. We encourage you to review this page periodically to stay informed about our data practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: support@lifesaverhi.com
  • Phone: +91 97732 94217
  • Address: Vadodara, Gujarat, India

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.