Yes, any bystander can scan your vehicle’s QR code, especially in an emergency situation like an accident. Here’s what happens:

1. The bystander scans the QR code and selects the “Emergency Help” option.
2. The scanner’s mobile number will be verified using an OTP (One-Time Password).
3. After verification and accepting the terms and conditions, the bystander can take a photo of your vehicle.
4. This photo, along with the vehicle’s geolocation, will be automatically sent to your three emergency contacts via:
   • WhatsApp
   • SMS
   • Email
     
5. The bystander will receive a “Thank You” message along with a reminder to call 108 emergency ambulance services for immediate medical assistance.
6. After this, the LifeSaverHI homepage will open for further guidance.

This ensures quick action in emergencies while protecting sensitive information from unauthorized access.

No, the bystander will not receive any personal information about you, such as your mobile number or name.

However, you will receive the bystander’s mobile number, which you can use to contact them for further action if needed. Please note:

• The company is not responsible for any fraudulent or fake calls.
• You and your emergency contacts should take all necessary precautions before contacting the bystander.
• Alternatively, you can contact 108 emergency services for further assistance.

This system ensures your privacy while enabling timely communication during emergencies.

In non-emergency situations, such as wrong parking, headlights being left on, or vehicle towing, the following steps are triggered when a bystander scans your QR code:

1. The bystander scans the QR code and selects the appropriate non-emergency option.
2. They must:
   • Verify their mobile number using an OTP (One-Time Password).
   • Enter the last four digits of your vehicle number.
   • Accept the terms and conditions.
3. Once verified and submitted:
   • The vehicle owner will receive an SMS and WhatsApp message with the non-emergency details.
   • On WhatsApp, the owner will also receive the geolocation and the bystander’s mobile number.

This enables the vehicle owner to contact the bystander directly, while maintaining safety and privacy.

LifeSaverHI’s QR code system prioritizes your privacy and safety by sharing only essential details during emergency situations. Here’s how it works:

1. Information Shared:

   • Your car’s location.
   • The bystander’s mobile number.
   • An incident photo.

   These details are sent only to your pre-approved emergency contacts that you have registered in the system.

2. Secure Communication Channels:

   • All information is securely shared through Email, WhatsApp, and SMS.

3. How It Works:

   • The bystander scans the QR code and uploads the required details.
   • The LifeSaverHI server processes the information and sends it to your emergency contacts.
   • The message your emergency contacts receive comes from the LifeSaverHI server’s official number, not the bystander’s number.
   • Your emergency contacts will, however, receive the bystander’s mobile number to contact them if needed.

4. Protecting Your Privacy:

   • The bystander does not receive any personal details about you or your emergency contacts.
   • You or your emergency contacts can decide whether to reach out to the bystander for further action.

LifeSaverHI ensures your safety while protecting your privacy, providing vital information only to trusted contacts in emergencies.

Each vehicle is assigned a unique QR code. If you switch to a new vehicle, you will need to:

1. Purchase a new QR code for the new vehicle.
2. Register the new vehicle details with LifeSaverHI to activate the new QR code with your driving license  and registration certificate of vehicle.
   

If you change your mobile number, you can easily transfer your account and QR code details through the LifeSaverHI web login.

To ensure your safety:

• Update your new mobile number and verify it.
• Keep your emergency contact numbers up-to-date on your LifeSaverHI profile page.

This ensures seamless operation and continued emergency assistance.

To ensure LifeSaverHI works effectively, please follow these steps:

1. Activate the QR Code:
• Once you receive the QR code, activate it using the provided steps.
2. Proper Placement:
• Stick the activated QR code on both the front and back sides of your vehicle for visibility.
3. Save Important Contacts:
• Save the LifeSaverHI mobile number in your contact list to ensure you receive SMS and WhatsApp notifications.
• Save the LifeSaverHI email ID in your email contacts to prevent alerts from going to your spam folder.
4. Add Emergency Contacts:
• Add three WhatsApp-enabled mobile numbers and their email IDs in your LifeSaverHI profile.
• Inform your emergency contacts that you have added them so they can take immediate action when they receive an alert.

5.      Fill the required important information in your login page like your driving license. RC (vehicle registration certificate) book, your health information like blood group, allergy and other with your Mediclaim and Ayushman card information. It will help to your emergency contact number in case of emergency

By following these precautions, you ensure smooth operation of LifeSaverHI and timely assistance in emergencies.

We agree that the 108 emergency service, run efficiently by the Government of Gujarat and many other states, is an invaluable and highly respected service for the community.

However, there is a critical gap in such services: the inability to immediately contact the family members of the victim.

LifeSaverHI serves as a value-added solution to complement government emergency services:

• Quick Family Notification: Anyone, including emergency responders, can scan the LifeSaverHI QR code to instantly inform the victim's family about the situation.
• Real-Time Alerts: Family members receive SMS, WhatsApp messages, and emails, ensuring they can quickly reach the accident site or hospital.

LifeSaverHI bridges this gap, ensuring timely communication with loved ones while supporting existing emergency services.

There is no need to renew the service. The LifeSaverHI QR code will remain active for up to five years or longer, provided the following conditions are met:

1. Your vehicle remains with you.
2. Your registered mobile number remains functional.

The QR code uniquely identifies the vehicle and its owner. You will only need to purchase a new QR code if you switch to a new vehicle.

o, LifeSaverHI is designed for all types of vehicles.

• Two-wheelers, being more vulnerable to accidents, are especially encouraged to use LifeSaverHI for enhanced safety.
• It can also be used for three-wheelers, trucks, trailers, and other large vehicles to track vehicle situations during emergencies.

LifeSaverHI provides safety and peace of mind for drivers and riders across all vehicle types.